TELUS International marks grand opening of Emblema Tower, its 4th building in El Salvador

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By Juan Francisco García

TELUS International El Salvador inaugurated this morning, Torre Emblema its fourth operations center in El Salvador, with capacity for more than 3,400 jobs, as a response to the growing demand for talent and growth of TELUS International in the region.

TELUS International El Salvador opened this morning, Torre Emblema its fourth operating center in El Salvador.

The new tower with 19,350 m2, distributed over nine production floors, is located in the Las Cascadas shopping center in Antiguo Cuscatlán, and involved an investment of $29.2 million. In addition, it has a capacity of 910 parking spaces, eight elevators for 15 passengers, a boardroom on the 16th floor with 360o view, as well as terraces on the seven, ten and fourteen floors.

Torre Emblema is a state-of-the-art, LEED Gold-certified building, located in the heart of one of the most important shopping areas in El Salvador. It will be the central point from which we will provide customer experience services, technical support, AI technology development and digital solutions to our customers,” said Sebastian Bulanti, senior director of marketing, business development, infrastructure and security for TELUS International Americas.

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In addition to the inauguration of the new operations center, the company celebrates the tenth anniversary of “having made us the Canadian brand, TELUS International,” and having 18 years of operation in the country, shared José Calderón, vice president of operations of TELUS International.

Trade and investment secretary Miguel Kattán said at the event of anaguring event: “We have taken a step towards a promising future. We need investments like Telus that comes to give decent jobs.”

Avant-garde concept

The Emblema Tower is inspired by El Salvador, its landscapes and monuments and of course the colors of the country. Like a LEED Gold building, the spaces are designed to promote sustainability and security.

TELUS International El Salvador opened this morning, Torre Emblema its fourth operating center in El Salvador.

They show a rug with a negative carbon footprint, electronic taps that reduce water consumption, an energy efficiency system with LED lighting, three ducts of stands equipped with a pressurization system in case of fires, VRF air conditioning systems and advanced mechanisms for the detection and suppression of fires with sprinklers, explains the company.

On the other hand, it is a balance space for the collaborators so it is equipped with a health and wellness area, which includes a medical clinic, a breastfeeding room, a beauty room and training rooms. It also has zen space for relaxation, a play area and an outdoor cafe.

This article has been translated from the original which first appeared in La Prensa Grafica