Certification directly benefits passengers and positively impacts commercial partners, airlines and stakeholders, strengthening the reliability and prestige of the airport.
El Salvador International Airport received the renewal of the Quality Certification in the Management of Air Navigation Services Processes provided by the Aeronautical Information Services (AIS), Air Transit Services (ATS) and Aeronautical Meteorology Services.
This renewal, reported the Autonomous Port Executive Commission (CEPA), confirms the institution’s commitment to excellence and quality. In addition, it “reflects the continuous effort to implement and maintain rigorous standards that not only ensure user satisfaction, but also ensure compliance with national and international standards.”
Certification directly benefits passengers and positively impacts commercial partners, airlines and stakeholders, strengthening the reliability and prestige of the airport.
The benefits for El Salvador International Airport are an improvement in operations processes, regulatory compliance, greater confidence and cost reduction.
While the benefits for passengers, according to ECA, are that standardized processes encourage safe and reliable operation. They also promote continuous improvement in the quality of service, as well as more efficient processes, providing a more enjoyable and reliable experience.
Optimal processes allow for a faster and more effective response in unforeseen situations, ensuring that passengers receive immediate assistance when they need it, the autonomous said.
This article was translated after appearing in El Salvador Times